Returns Information











Returns and Exchanges

We guarantee your satisfaction 100% To be eligible for credit, items must be in new and resellable condition please contact us to submit a return request. Return requests must be made within 14 days of receipt of items. 

*Please note that you are responsible for the return shipping label and recommend shipping with tracking and insurance. You’re more than welcome to shop around for a carrier with a rate that works best for you. 

Please allow up to 5-7 business days for your refund or exchange to be processed from the date we receive your returned items in our warehouse. You will receive a confirmation by email when your return or exchange is complete.


The magnaframe is warranted for 6 months to be free from defects in materials or workmanship. Please contact us for any warranty claims.