Shipping & Returns Information

Free ground shipping on all orders in lower 48 states!










Shipping Policy


All orders shipped within the lower 48 states receive free ground shipping. Expedited shipping options available at checkout. Orders to Alaska and Hawaii are calculated at checkout based on weight. 

Orders will ship within 3-5 business days of being placed.

International Shipping 
International shipping cost is calculated at checkout based on destination.

All orders are shipped from:
Irvine, California 92618 USA

Returns and Exchanges

We guarantee your satisfaction 100% To be eligible for credit, items must be in new and resellable condition please contact us to submit a return request. Return requests must be made within 14 days of receipt of items. 

*Please note that you are responsible for the return shipping label and recommend shipping with tracking and insurance. You’re more than welcome to shop around for a carrier with a rate that works best for you. 

Please allow up to 5-7 business days for your refund or exchange to be processed from the date we receive your returned items in our warehouse. You will receive a confirmation by email when your return or exchange is complete.

Any orders placed from 11/22 - 12/25 will be permitted to make returns until 1/30/21.


The magnaframe is warranted for 6 months to be free from defects in materials or workmanship. Please contact us for any warranty claims.

Sales Tax

All items shipped to addresses in California and New York will be charged sales tax calculated at checkout.